5 Benefits of Implementing a Mobile Workplace Strategy

4.7 million employees now work from home at least half the time. In fact, since 2005, working from home has grown by 173% since 2005, 11% faster than the rest of the workforce and nearly 47x faster than the self-employed population, says a frequently updated trend report from Global Workplace Analytics. With such large growth, the numbers clearly speak to mutual benefits for both workers and employers. But what are some of those benefits? And, can you just send your employees away from the office—armed with smartphones and laptops—and say, “Go forth, mobile workforce! I’m sure you’ll be fine!” No, before employees and organizations can benefit from flexible working, certain tools need to be put in place to implement a mobile workplace strategy.

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6 Reasons to Use a Session Border Controller (SBC) in your Phone System

 

If you’re new to the world of unified communications, or managed voice, learning the different components can be a bit daunting. Just keeping the acronyms involved in these new phone systems straight can be confusing. Take SBC, for example. SBC is an acronym for Session Border Controller—a network element deployed to protect SIP based VoIPs. SIP (Session Initiation Protocol) is another acronym for a signaling protocol that initiates, maintains, and terminates voice, video, and messaging applications—all functions usually included in VoIP services. VoIP stands for Voice over Internet Protocol, which essentially is voice and related services over the internet. (If you’re interested in learning more about VoIP, there’s a helpful blog about it here.)

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Does your business phone system need an upgrade?

Since 1867 and the first phone conversation when Mr. Bell asked Mr. Watson to come into the next room, the telephone has continued to change. Rotary, wall, touchpads, cordless, cell, satellite--technology has come a long way in one hundred and fifty years. In 2019, people use phones regularly for personal and business use. Staying on top of important dates with calendar apps, checking in with coworkers using collaborative software, perusing e-mails between meetings, and sending text messages are all modern conveniences that Alexander Graham Bell wouldn't have dreamed of. All of those listed capabilities, however, are performed on a mobile phone. Mobile phones get replaced when their contracts expire or when they require service. What about office phone systems? When are they usually upgraded?

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Business Phone Systems - Saving You Time and Money

VoIP a great phone service alternative for businesses to stay connected in an age where technology is changing and expensive. In technical terms, VoIP refers to a system that routes voice calls over an internet connection rather than through a phone line. VoIP is not only cost-effective, it's also a great service to add to the productivity of your business. Think it sounds too good to be true? It's not.

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In Case You Missed Us: VoIP on Tech Talk with KTRS

This week on Tech Talk with the Guy Phillips Show, we got the low down on Voice over IP or VoIP from SumnerOne’s very own Chadd Haselhorst. If you've never heard of VoIP, it's a phone system housed in "the cloud." In English, VoIP calls travel over your data lines rather than old-fashioned phone lines. Rather than having your voice travel over traditional phone cables, your calls are routed through the ever-present data “cloud.”
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3 Ways to Solve Customer Service Issues with VoIP

The goal of most companies is to keep current customers happy and to get new ones by offering great services and support. One of the best ways that you can continue to deliver excellent customer service is to actually be accessible to your customers. This is where Voice over IP (VoIP) comes into play with helping to improve your communication and customer satisfaction.

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Life Hack: Making Communication Easy with VoIP

What is VoIP? The word is definitely fun to say, but what exactly does it mean for you and your business? VoIP is a term that refers to Voice over Internet Protocol. Still, what does that mean? This service is also known as internet telephony, it converts voice vibrations to compressed digital signals that translate to internet protocol (IP) packets. These IP packets are then transmitted and converted into a regular telephone signal. In essence, it allows computer users and businesses to make telephone calls from a desktop computer or other connected devices that are equipped with VoIP technology. This sounds like a valuable tool for businesses, but the other features and bonuses attached to switching to VoIP technology are just as great.

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