Sometimes when you have a problem, it's not always easy to see the resolution. Especially when it comes to how things are done in the office with technology. There will always be people who are willing to embrace change and people who prefer how things were done in the past. Neither of these people are wrong. But, the people who prefer how things used to be, may be surprised at how easy technology can make things. This scenario rings true to when it comes time to adopt an electronic content management (ECM) or Document Management solution for your office. Many common problems and inefficiencies can be alleviated by implementing safer, more efficient document workflows.

One of the hottest tech topics this past year and beyond has without a doubt been bitcoin. Naturally, we had to bring the topic to The Big 550 KTRS for our Tech Talk segment. Our IT expert, Jeff Groby, had a ton to say about cryptocurrency and the crew on the Guy Phillips Show were prepared with questions and ready to learn more about how people are making it big with bitcoin.

Last week for Tech Talk on The Big 550 KTRS, we took our topic very seriously. Our IT expert, Jeff Groby, joined the show to talk about end-user education with technology and he fielded calls from our listeners. Jeff tackled different topics from email mishaps all the way to using aftermarket toners at home. End-user education is important not only in the workplace, but at home too. Are you using the best practices when it comes to end-user security?

Has a cyber criminal ever hooked you with a phishing email? Cyber criminals have experienced success with phishing emails, which was a driving force in the popularity of SMiShing messages. SMiShing is just like a phishing attack, but it's executed over text message. Our IT expert, Jeff Groby, brought the conversation over to the group at The Big 550 KTRS for another week of Tech Talk presented by SumnerOne.

When was the last time your business used a fax machine? If the answer is recently, this is the Tech Talk for you. Last week, cyber criminals used the faxing technologies of the past to creep their way into present-day multifunction printers through something they are now calling faxploits. Our IT expert, Jeff Groby, joined the Guy Phillips Show on The Big 550 KTRS to talk about faxploits for Tech Talk last week.

The great sports city St. Louis was busy last week hosting the 100th Professional Golf Association of America (PGA) Championship at Bellerive Country Club. The tournament was the buzz of the entire country, city, and of our weekly Tech Talk segment on The Big 550 KTRS. Guy Phillips was on location at Bellerive and joined the show via call to chat with our IT expert, Jeff Groby, about the PGA Ransomware attack and the dangers of not using a secured connection online. 

As long as there have been products and services, there have been scams. Email scams, pyramid schemes, phony contests, just about every aspect of life and business has a scam of sorts tied to it. In the world of office supplies, our scam artists are notoriously referred to as toner pirates. Just like the real pirates, these guys are after your gold!