When someone uses the phrase, "We have this down to a science," it implies that there is a smooth process in place. The process of Managed Print Services (MPS) is just that. A smooth, easy, and painless process for taking care of your machines and printing costs. With that being said, do you know the best steps to follow when choosing the right managed print services provider for your business? Let's take a look:Does the Company Have a Proven Record for Success?
As always, working with a company that is successful in what they do is always a major win for the pros category. Doing your due diligence in researching companies is a great step in deciding whether they will be a good fit for your business. Here are a few questions to ask understand the service better:
- How long have you been providing MPS?
- Do you have any available case studies on MPS success stories?
- Can you provide references from current customers?
Will They Help You to Better Understand Your Printing Costs?
The average company spends upwards of 3% of its annual revenue on printing. The purpose of MPS is to help business to get control of printing cost and to boil down the cost down to a simple measurement. This can be a good time to ask the company if they can help you to figure out your cost-per-page. This easy measurement will help you to identify areas within the business where you can reinvest money. Adding MPS to your business is a great step towards saving money. Your business and wallet will thank you.
Are They Promoting Environmentally Friendly Printing?
The need to go green isn't just a fad. In fact, many MPS providers are getting behind the going green movement! Providers are offering services like PrintReleaf to help businesses to give back to the environment just as quickly as they use the resources! Before you choose to work with an MPS provider, ask them how their service will help your business to minimize its carbon footprint.
Do They Have A Stellar Service Guarantee?
When choosing the right MPS provider for your business, it's important to choose a company that will keep your business top of mind. When something goes wrong with your printers, it's imperative that they are back up and running quickly. The good news is, when you choose a MPS provider for your office, parts and labor are part of the package! However, just because you've got a service provider, it doesn't always mean things will be prompt.
Ask yourself, "How long could we continue running if our machines are down?" The ability to use your printers is an integral part of day-to-day business life. Before choosing an MPS provider, be sure to ask about their service guarantees and proof that they can deliver on those guarantees to ensure that your business is taken care of in a timely manner. Any guarantee should have metrics behind it that prove your provider can deliver on that promise. After all, a guarantee is only as good as the paper it's printed on if your provider doesn't follow through with it.
Managed Print Services with SumnerOne
These tips will be beneficial in your search for finding a managed print services vendor that fits your company's specific needs. Ask the right questions and you will be well on your way to finding a partner that will help your business to achieve its goals with managed print.
If you are interested in learning more about how managed print services an help your business to take control of your printing costs, boost efficiency, and save the environment, SumnerOne is here to help. Give us a call, we are ready to take on the task of managing your printers and your budget.
Originally published July 24, 2018, updated May 28, 2019