Straight from our Service Gurus at SumnerOne, here are some of the frequently-encountered ways that your printer driver might add to your Printer Mayhem troubles:

One of the most delicate parts of an IT professional’s job is negotiating with users who want to buy their own IT tools, like peripherals or a one-off software package (their justification: it’s on their own department’s budget, so, you know, FREEDOM). A desktop printer is often one of those items that gets snapped up on a trip to the Office Supply store (“it was soooo cheap!”) and once one pops up, they can manage to proliferate like Gremlins under bright light.

We recently wrote about the mayhem caused by having a mixed bag of printer makes and models in your workplace. A big part of that mayhem can be sourcing ink and toner cartridges. With that being said, is there a solution for this mayhem or are we simply doomed to continue the madness with printer ink and toner? 

As technology has improved, the relationship between a sheet of 8 ½ by 11” paper and the mechanical guts of a printer has become more and more like an old married couple. Most days, they get along beautifully and there isn’t a single concern or disruption as they go through their daily routines together.

Thanks to a well-known car insurance company, we all know that “mayhem” can wreak havoc on the roadways. But, just like getting stuck trying to change a tire in a heavy rainstorm, you can get stuck bending over a printer, trying to change out an ink cartridge, jiggling the USB cable of a non-networked printer that won’t print, or yanking out a paper jam…and then that paper jam turns out to be a co-worker’s birthday party invitation for their kid.

 Small and medium businesses see a lot of value when moving to managed document solutions, but it takes a little digging. We find the top benefits to our clients who adopt electronic content management (ECM) fall into three categories access, monitoring and processing all of that critical data. Some examples include:

 Amazon Alexa may be the darling of household technologies at the moment, but the implications for business are no less dramatic. AI is driving text-to-speech and the inverse, as well as image recognition. Cousins to Alexa, Amazon Rekognition and Lex are accelerating development in the AI space and it’s coming to businesses with real-time functionality and an affordable price point.