Change Your Browser Support Every 3,000 Miles


Browsers have a pretty short lifecycle, but they are often one of the most vulnerable points of your technology solution if not updated regularly. What’s in use in your office right now? IE8 or 9? At the start of 2016, Microsoft stopped supporting Internet Explorer versions 8, 9 and 10 for Windows 7, 8.1 and 10. When it comes to browser versions, there are two main concerns for small and medium businesses:

Internal and External Browsers

INTERNAL: The browsers that your employees use to access the internet (and possibly use to access your network from outside the network) may not be updated with the latest security code or patches. This can leave points-of-failure vulnerable to viruses and malware.


EXTERNAL: Deciding how many legacy browser versions to support with your customer-facing website/software is critical. Supporting old browsers is both a resource drain and a potential security risk for customers transacting on your site.


Think of a browser strategy like an oil change for your car. The longer you leave the old oil in the engine, or the lower it gets, the higher the risk that you could damage the engine (internal) and risk an unexpected roadside breakdown (external).


End User Education

You need a plan, just like that every 3000 miles rule-of-thumb for your oil changes. A regular assessment of the browsers in use by your employees, as well as the browsers you may be supporting to conduct your e-commerce or transactional websites is crucial. Educating your employees on important things like changing their browsers and updating security are good habits to get into. Identifying your minimum thresholds are as important to maintain as the oil in the engine of your car.

At SumnerOne, we don't just want to sell you an idea or a piece of equipment and walk away. We want to educate you about our services and solutions to help you to find he best possible fit for your business. For more information about SumnerOne and our services, contact us today!

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Originally published June 15, 2017, updated on December 14, 2018


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