In our recent post, What is "IT" for Small to Medium Business Security?, we discussed the biggest security risk for any business - the people. What about the growing list of vulnerabilities that come hand-in-hand with all of our fancy new technologies?

What is “IT”? You never know where “IT” could be. Lurking around the printer, responding to e-mails, or answering phone calls.

Maybe "IT" comes in an unexpected e-mail from your coworker, Ted. You click on the link inside without hesitation. Ted is notorious for sharing the best memes. Why wouldn’t you? You wait for the web page to load with anticipation but the page never loads - oh well, there's work to do. Did you notice that Ted's email address was misspelled? What about the web address that the link was sending you to? It was different than the link in the email.

Thanks to a well-known car insurance company, we all know that “mayhem” can wreak havoc on the roadways. But, just like getting stuck trying to change a tire in a heavy rainstorm, you can get stuck bending over a printer, trying to change out an ink cartridge, jiggling the USB cable of a non-networked printer that won’t print, or yanking out a paper jam…and then that paper jam turns out to be a co-worker’s birthday party invitation for their kid.

 Small and medium businesses see a lot of value when moving to managed document solutions, but it takes a little digging. We find the top benefits to our clients who adopt electronic content management (ECM) fall into three categories access, monitoring and processing all of that critical data. Some examples include:

 Amazon Alexa may be the darling of household technologies at the moment, but the implications for business are no less dramatic. AI is driving text-to-speech and the inverse, as well as image recognition. Cousins to Alexa, Amazon Rekognition and Lex are accelerating development in the AI space and it’s coming to businesses with real-time functionality and an affordable price point.

Disaster planning and recovery is a critical exercise for every company. In addition to the safety of your employees, the protection of your physical space, and technology at the core of most businesses, emergency management and recovery is a crucial, ongoing need.